FREE PDF 2025 HP - RELIABLE HP2-I57 BRAINDUMPS FILES

Free PDF 2025 HP - Reliable HP2-I57 Braindumps Files

Free PDF 2025 HP - Reliable HP2-I57 Braindumps Files

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Tags: Reliable HP2-I57 Braindumps Files, Exam HP2-I57 PDF, HP2-I57 Reliable Test Duration, HP2-I57 Trustworthy Exam Torrent, Certification HP2-I57 Training

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q18-Q23):

NEW QUESTION # 18
Which statements are true about HP Premium+ Support end user alerts? (Select three.)

  • A. HP Premium+ Support predictive alerts on each device are pre-configured to automatically go directly to end users - on their notifications tray.
  • B. Only non-hybrid employees can receive end user alerts directly on their device.
  • C. When one of these alerts appears, it alerts the end user that they need to submit a case to HP for repair and enables the end user to automatically create a case and the location of where they would like the service to happen.
  • D. End users cannot snooze the alerts.
  • E. If the customer IT administrator would like to view alerts, they can request an optional dashboard and turn off the end user alerts.

Answer: A,C,E

Explanation:
HP Premium+ Support provides predictive alerts that notify end users directly on their device's notification tray (C). The alerts help streamline issue reporting, enabling users to quickly create a service case and specify repair details (E). If preferred, IT administrators can manage these alerts through an optional dashboard and can choose to disable them for end users (B), giving flexibility in alert management
https://www.hp.com/us-en/services/workforce-solutions/workforce-computing.html


NEW QUESTION # 19
A customer tells you that the company needs to perform maintenance on its PCs, but they expect the existing base warranty to cover all parts and labor they might need.
How should you respond to this customer?

  • A. Offer the customer a discount for HP Hardware Support Services that provide coverage for unexpected issues and can be purchased with competitive financing terms.
  • B. Explain that HP Hardware Support Services can increase duration and coverage of the base warranty beyond basic parts replacement, with the addition of expert troubleshooting, diagnosis, and repair.
  • C. Ask the customer to describe specific issues the company anticipates and point the customer to HP documentation that the in-house IT staff can refer to.
  • D. Provide recent statistics that point to trends showing increased component reliability, resulting in reduced maintenance costs and less extensive warranty coverage.

Answer: B

Explanation:
The base warranty provided with HP devices typically covers hardware repairs limited to parts replacement but does not include labor or troubleshooting services. HP Hardware Support Services, such as HP Care Packs, allow customers to extend and enhance the standard warranty to cover more comprehensive services, including diagnostics, labor, and faster issue resolution. By purchasing additional HP Support Services, the customer ensures they have access to expert assistance and coverage that goes beyond simple parts replacement


NEW QUESTION # 20
Where can you find additional information about HP Services?

  • A. HP AssetHub
  • B. HP Workforce Central
  • C. HP Workpath
  • D. HP Partner Portal

Answer: D

Explanation:
The HP Partner Portal is the primary platform where partners and customers can access additional detailed information about all HP Services, including Care Packs, Post Warranty Support, and more. The portal contains product documentation, sales materials, service descriptions, and other essential resources to help partners and customers make informed decisions about the right HP services for their needs


NEW QUESTION # 21
Which statements are true about HP's Device Life Extension optional Support Service add-on? (Select three.) It extends customers' device life while enhancing performance & productivity.

  • A. HP Device Life Extension can be added-on to Essential, Premium, and Premium+.
  • B. HP Device Life Extension always comes with Accidental Damage Protection.
  • C. HP Device Life Extension supports sustainability RFP requests.
  • D. HP Device Life Extension can be sold as a stand-alone service.

Answer: A,B,C

Explanation:
HP's Device Life Extension is designed to extend the lifespan of devices while ensuring they remain productive and sustainable. This service is particularly beneficial in meeting sustainability RFP requests (B).
It can be added to various support levels like Essential, Premium, and Premium+ (D), making it flexible.
Additionally, it includes Accidental Damage Protection (C), ensuring that devices remain operational even in the event of unforeseen accidents


NEW QUESTION # 22
What is the benefit for HP partners to attach Predefined Asset Tagging to a typical HP hardware deal? (Select three.)

  • A. Attaching predefined asset tags allows HP partners to increase value and profit to hardware deals.
  • B. Asset tagging allows for indefinite contract term extensions until cancelled by one or the other party.
  • C. Asset tagging enables a tiered volume discount strategy to be passed along to customers.
  • D. Attaching asset tags results in no extra steps for the partners because they are applied during the manufacturing process.
  • E. Asset tags help customers save time and money and improve efficiency during the asset management process.

Answer: A,D,E

Explanation:
Predefined asset tagging is beneficial to HP partners and customers for several reasons. First, it increases the value and potential profitability of hardware deals by offering a customizable service that enhances the asset management process (A). Second, the tags are applied during manufacturing, meaning there is no additional burden on the partner for the installation process (B). Lastly, asset tagging helps customers save time and money by simplifying the asset tracking and management processes, leading to improved operational efficiency (D)


NEW QUESTION # 23
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